Effective Date: May 2026

Matthew Baker Plumbing, Heating & Bathrooms is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect any personal information you provide when using our website.

Matthew Baker Plumbing, Heating & Bathrooms
40 Badger Lane
Northallerton
DL6 2FX

Telephone: 07813 591408
Email: info@matthewbakerplumbing.com
Website: www.matthewbakerplumbing.com

We may collect and process the following information:

• Name
• Telephone number
• Email address
• Address details
• Information submitted through contact forms
• Details about your visit to our website, including pages viewed and website usage data

We use your information to:

• Respond to enquiries
• Provide quotations and services
• Arrange appointments
• Improve our website and services
• Maintain business records
• Communicate with customers regarding ongoing work or enquiries

We do not sell or share your personal information with third parties for marketing purposes.

Our website may use cookies and analytics tools such as Google Analytics to help us understand how visitors use the site and improve performance.

Cookies are small files stored on your device that help improve your browsing experience.

You can choose to disable cookies through your browser settings.

We take reasonable steps to keep your personal information secure and protected from unauthorised access, loss or misuse.

Your information is only retained for as long as necessary for legitimate business or legal purposes.

Our website may contain links to third-party websites including social media platforms. We are not responsible for the privacy practices or content of external websites.

Under UK data protection law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where appropriate
• Withdraw consent for communications

To make a request regarding your data, please contact us using the details above.

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Matthew Baker Plumbing, Heating & Bathrooms
Email: info@matthewbakerplumbing.com
Telephone: 07813 591408